Online Personal & Business Banking offers customers a true banking experience from their desktop PC's.

 

ATWATCH ADVANCED WEBSITE MONITORING

 

For those of you who desire even more security, we offer an additional tool called Atwatch Advanced Web Site Monitoring. Atwatch offers the following benefits:

 

  • Advanced monitoring tools that audit your website as often as every five minutes
  • Targeted alerts that notify you as soon as unauthorized changes to your web site occur
  • Verification of unauthorized changes from multiple monitoring locations to ensure authenticity of alerts
  • Alerts with trace routing to minimize fix time
  • Customized alerts that can be set up to notify your cell phone / PDA as well as email and fax
  • Real time alert logs that you can view and download
  • Back end systems testing that includes simulated login checks
  • Monitoring of your web site extends beyond whether your site is simply up or down. It also includes regular monitoring for broken links, missing content, and poor performance
URCHIN WEB REPORTS

 

Fiserv offers a new product called Urchin Web Reporting:

 

  • Urchin is a real-time service that allows you to track vital marketing and security information related to your website.
  • You can track the number of visits per page, bounces per page, geo-location of visitors, browser version, search methods, IP addresses, as well as a plethora of additional statistics.
  • Urchin servers are updated every night at midnight.
  • You are always looking at current information.
CLIENT SIDE ACCESS

 

  • For those of you who wish to maintain and update your own site at will, we offer a service called Client Side Access. Utilizing an FTP program of your choosing, you can regularly update your site to include the latest information in areas such as rate changes, press releases, careers, about us staffing information, locations, community events and general content edits.
  • Client Side Access allows you to easily take your website offline, edit the information you want, save, and publish your changes live.
  • For security reasons, any changes you make to your site must be performed from your bank location.
DNS MANAGEMENT

 

Fiserv conveniently offers DNS management of your website. Controlling Your Domain Name Service (DNS) means that Fiserv will have the ability to handle domain related maintenance, such as email and website pointing, domain email contact, and domain renewals, etc.

SECURE FORMS

 

Secure Forms allow your customers access to official forms and applications online. With secure forms, your customers can safely fill out forms containing sensitive personal data. Those forms are then stored in a secure database to which only your designated bank employees have access

CALCULATORS

 

  • Fiserv offers financial calculators to include as a tool in your website. We do offer four basic calculators at no charge to you (loan, investment, mortgage, and stock).
  • We can also provide you with an array of premier financial calculators at your behest. We have tiered rates according to how many premier calculators you request.

 

 

  Financial Calculators Basic Calculators
SWITCH KITS

 

  • A common tool featured in online banking today is what some refer to as the switch kit. Because there is a growing trend of customers migrating away from larger banks to smaller, community style banks, many institutions have chosen to include a tool that makes it easier to move from one bank to another.
  • Switch kits supply a centralized location within the website that houses all the necessary paperwork and documentation to change the bank your prospective clients do business with.
  • Fiserv will build, maintain, and update a cohesive interior page around the forms and documentation you provide. Your future customers will be able to easily locate and fill out the requested forms necessary to change banks, all from the comfort of their own homes.